Privacy Policy
Empowering learners worldwide
We are dedicated to providing personalized online tutoring experiences that unlock every learner's potential.
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you use our website and services.
1. Information We Collect
- Personal Information: Name, email address, phone number, date of birth, and payment details.
- Profile Information: Tutors’ qualifications, experience, subjects taught, hourly rates, and availability.
- Usage Information: Browsing history, search queries, session bookings, and page visits.
- Technical Information: IP address, browser type, device information, and operating system.
- Communication Information: Customer support inquiries, feedback forms, and chat messages.
2. How We Use Your Information
- Provide Services: Operate and maintain our platform, process transactions, manage accounts, and facilitate tutoring sessions.
- Personalization: Recommend tutors and content based on interests and learning goals.
- Communication: Notify you about account updates, session reminders, and policy changes.
- Marketing: Send promotional materials and newsletters with your consent.
- Analytics: Monitor performance and improve functionality and user experience.
- Security: Protect against fraud and unauthorized access.
3. How We Share Your Information
- With Tutors: Share students contact details and learning goals to facilitate sessions.
- With Students: Share tutors profiles to help students choose suitable tutors.
- We do not store credit card information on our site.
4. Your Rights
- Access and Correction: Update your personal information through account settings.
- Deletion: Request deletion of your data, subject to legal exceptions.
- Opt-Out: Unsubscribe from marketing communications.
- Data Portability: Request a copy of your data in a machine-readable format.
5. Cookies and Tracking Technologies
We use cookies to enhance your experience. Manage your cookie preferences through browser settings.
6. Third-Party Links
We are not responsible for the privacy practices of third-party websites linked from our platform. Review their privacy policies before sharing information.
7. Changes to This Privacy Policy
We may update this policy. Significant changes will be posted on our website.